web
statistics

Dear customer

Lockdown is back and we cannot (by law) open the showrooms for browsing.
We can, however, still operate our "Click and collect" type service as in previous lockdowns

Click here for our current Opening Hours

Orders:

Placing, Collecting & general enquiries

Phone
(01332 758828) Derby branch
(01773 747470) Codnor branch

Or email
(enquiries@simplytiles.co.uk)

 

Ordering Procedure:

1. Place your order via email (preferably) or by telephone.

2. Provide your best contact mobile number.

3. We will process the order and contact you. If the goods are available, we will give you an approximate time to collect.

4. You will be provided with an order number - please bring this with you.

5. Customers without credit accounts will need to pay in full before collection.

6. When collecting, we would ask you to observe the current social distancing.

7. Please be patient with our staff who are working hard during this difficult period.

 

Returns

We cannot accept returns during the lockdown.

 

Deliveries

Deliveries will be unaffected during the lockdown.

If the delivery requires use of the tail lift, this can only be done to the nearest accessible point.

The access road must be of solid construction with no uneven ground, obstructions or steep inclines.

 

Visiting the showroom

Unfortunately we are not allowed to open the showrooms for browsing.